Frequently Asked Questions
Everything you need to know about your Cape Diablo experience.
How long does shipping take?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor its progress.
Are your products handmade?
Yes, many of our jewelry pieces and watch bands are handcrafted by skilled artisans using natural stones and high-quality materials, ensuring every piece is unique.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days of delivery for a full refund or exchange, provided the item is in its original condition.
Will these watch bands fit my Apple Watch?
Our watch bands are designed to be compatible with all Apple Watch series and sizes. Please ensure you select the correct size (38mm/40mm/41mm or 42mm/44mm/45mm) during checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I care for my jewelry?
To maintain the beauty of your natural stone jewelry, avoid contact with harsh chemicals, perfumes, and excessive water. Wipe gently with a soft cloth after wear.