Returns & Exchanges

At Cape Diablo, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return and exchange policy for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your jewelry in its original packaging to ensure it remains protected during transit and include your packing slip inside.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your replacement within 3 to 5 business days.